Responsible Gaming

Gambling Should Be Entertainment, Not Income

At ecosense-mtl.com, we believe that gambling should be enjoyed as a form of entertainment only. Casino games are designed with a house edge, meaning that over time, the odds favor the casino. Never gamble with money you cannot afford to lose, and do not view gambling as a way to earn money or solve financial problems.

Age Verification

You must be 18 years of age or older to gamble in Canada, or the legal gambling age in your province, whichever is higher. Some provinces have a legal gambling age of 19. By using our platform, you confirm that you meet the legal age requirement in your jurisdiction.

We do not knowingly permit access to minors. If you are under the legal gambling age, please do not register or use our services.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding gambling activity from family, friends, or partners
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape stress, anxiety, depression, or other problems
• Borrowing money or going into debt to fund gambling
• Experiencing irritability, anxiety, or mood changes when not gambling
• Lying to others about the extent of your gambling

If you experience any of these warning signs, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly).
• Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session.
• Reality Checks: Receive periodic reminders of how long you have been playing and your current balance.
• Session Time Limits: Set automatic timeouts to interrupt your gaming session after a specified period.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform to take a break from gambling.

To access these tools, visit your account settings or contact our customer support team. These tools are designed to help you gamble responsibly.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:

Canada

• Responsible Gambling Council — www.responsiblegambling.org — Provides information, resources, and referrals for problem gambling in Canada.
• Gamblers Anonymous Canada — Free peer support meetings across Canada for individuals struggling with gambling addiction.
• Problem Gambling Services in Your Province: Most Canadian provinces offer free counseling and support services. Contact your provincial health authority for details.

Additional International Resources

• National Council on Problem Gambling (USA) — www.ncpgambling.org
• GamCare (United Kingdom) — www.gamcare.org.uk
• GamStop (United Kingdom) — www.gamstop.co.uk
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au

If You Need Help, Reach Out Today

Problem gambling is treatable. Seeking help is a sign of strength, not weakness. If you or a loved one is struggling with gambling, please contact one of the support organizations listed above. Many services are free, confidential, and available 24/7.

Remember: You are not alone, and help is available.